Support

Your own dedicated technicians

Local technicians dedicated to your account mean improved efficiency through a long term relationship with your staff.

Effective communication

Our technicians use the latest mobile technology so that they can recieve service calls electronically and download the very latest technical bulletins.

Service reports

A regular service report will detail the usage on each of your machines and provide concise information explaining the reasons for all service calls and the average response times.

Service for a varied machine base

Many organisations are moving towards centralised management of existing machine fleets. We are ideally placed to respond with our multi-skilled workforce and strong relationships with leading manufacturers.

Service monitoring

Sales account managers are alerted electronically each time a service call is received for a machine that is out of use, so that everyone is working to minimise downtime.

Fast service response

We will guarantee service response times anywhere in the UK as part of your contract.

IT networking division

We have a seperate networking division ready to support your hardware and software needs.

Surveys

We regularly survey our customers for their opinion on the quality of our service.